Location: Lake Charles, LA
Position Type: Full-Time with Benefits
Schedule: Monday–Friday, 8:30 a.m.–4:30 p.m.; occasional evenings and weekends

POSITION SUMMARY

Catholic Charities of Southwest Louisiana is seeking a compassionate, mission-driven Homeless Outreach Case Manager to serve individuals and families experiencing homelessness throughout Southwest Louisiana. This position provides street outreach, case management, and resource coordination using a person-centered, trauma-informed, and Housing-First approach. The Homeless Outreach Case Manager helps connect clients with basic needs (food, water, clothing, laundry/shower services), housing, healthcare, public benefits, identification documents, transportation, and other essential services while working collaboratively with community partners to promote long-term stability and dignity for every person served.

KEY RESPONSIBILITIES

●  Conduct street outreach to engage individuals and families experiencing homelessness.

●  Complete assessments and connect clients to the Coordinated Entry System and appropriate housing resources.

●  Provide case management, advocacy, and individualized service planning.

●  Assist clients with applications for SNAP, Medicaid, identification documents, and other benefits.

●  Assist in setting up, operating, and taking down the CCSWLA Laundry/Shower trailer on its days of operation.

●  Coordinate referrals to medical, behavioral health, housing, employment, and community support services.

●  Provide mediation and problem-solving to help clients secure or maintain stable housing whenever possible.

●  Coordinate transportation and relocation assistance when appropriate.

●  Maintain accurate client records and data in HMIS and other required systems.

●  Build collaborative relationships with shelters, housing providers, healthcare organizations, and other community partners.

●  Participate in outreach events and support the Catholic Charities mission through compassionate service.

QUALIFICATIONS

●  Bachelor's degree in Social Work, Human Services, or a related field preferred; equivalent experience will be considered.

●  Experience in case management, homeless services, behavioral health, or related social services preferred.

●  Strong interpersonal, organizational, and problem-solving skills.

●  Ability to work effectively with individuals from diverse backgrounds using a trauma-informed approach.

●  Proficiency in Microsoft Office; experience with HMIS, Charity Tracker, or willingness and ability to learn.

●  Valid driver's license and ability to travel throughout the service area.

CATHOLIC IDENTITY

Catholic Charities of Southwest Louisiana is a Catholic religious organization in the Diocese of Lake Charles. Employees are expected to respect and conduct themselves in a manner consistent with the teachings, values, and mission of the Roman Catholic Church.

• To Apply:

  Please submit a cover letter, resume, and two professional references to:
  Catholic Charities of Southwest Louisiana
  1225 Second Street Lake Charles, LA 70601

  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  Applications will be accepted until the position is filled.